Shipping

We ship Habitat Rock daily via Fedex Ground and various truck freight carriers all over the US and Canada. Regionally, we use H&H Express and Montana Air Cartage. We use Alaska air Cargo for our customers in Alaska. We have great freight rates in place throughout the lower 48 states and Canada with all major truck freight companies. We negotiate our shipping rates often in an effort to keep them as low as possible. We don’t profit on shipping.

For orders of 5 or more large panels, we routinely run a truck freight quote to see if we can save you money by shipping your order whole on a pallet versus broken up in a box for Fedex Ground. We typically start to see savings using truck freight over parcel services when shipping 5 or more large panels.

Shipping Via Truck Freight:

Residential Delivery: Freight carriers charge a fee for delivering to residential addresses or areas. If your shop is at your residence or in a residential area – expect a residential fee. If you would like to avoid this fee, we recommend shipping to a commercial address that has a loading dock and or a forklift.

Lift Gate: Freight carriers charge a fee for using a lift gate at delivery. If you require a lift gate to offload a pallet at your shop – expect a lift gate fee. If we quote freight rates without a lift gate and the driver uses a lift gate at delivery, we will pass that fee on to you.

Orders for two or more shops:
Take advantage of our quantity discounts by ordering with a friend or two. We are happy to facilitate a group order to help you take advantage of quantity discounts and get the most for your shipping dollar. Save even more by shipping to a commercial delivery address that has a loading dock and a forklift.

Shipping to Alaska:

We ship via Alaska Air Cargo.

Shipping to Canada:

We highly recommend using truck freight services for shipping to Canada (pallets of panels). We have great rates in place for most Canadian provinces.  When we’re shipping to customers in Canada, we will need your Customs Brokerage information, your account #, the contact person you work with at that brokerage and their phone/fax numbers.

Some Canadian customers ask us to ship to border storage facilities to be held for pick up at their convenience. The Montana Shipping Outlet in Eureka & Sweetgrass are great options for our boxes due to us not getting great FedEx rates, it is MUCH cheaper to go that route.

 

International Shipping:

Shipping Habitat Rock beyond the US and Canada can be done but it can be expensive. We are limited to USPS for small quantities (boxes no larger than 21x21x21) and container shipping for large quantities. Arrangements for shipping containers are the responsibility of the customer.